Our hassle-free return and cancellation policy.
In one line: No returns after delivery, except for damaged/wrong items reported within 7 days. Orders can be cancelled before shipping and refunded.
Products cannot be returned after delivery because they are healthcare/hygiene products.
If you receive a damaged, defective, or wrong product, contact us within 7 days of delivery with photos/videos.
Email: reach@tenahealthcare.com
You can cancel the order only before it is shipped.
Try to cancel within 90 minutes of placing the order.
Contact:
For prepaid orders, refund is started within 24–48 hours and usually reaches your account in 7–10 working days.