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Terms & Conditions

Please read these terms carefully before using our website or placing an order.

Last updated: June 2026

One-Line Summary: Use the website legally, follow product instructions, consult a doctor for medical issues, don't misuse their content, and understand that prices, products, and terms may change at any time.

Simple Summary of the Terms & Conditions

1. Using the Website

By using the website, you agree to all our rules and terms.

If you do not agree, you should not use the website.

2. Products & Orders

We sell healthcare, hygiene, and wellness products.

We can refuse service to anyone.

Product prices can change at any time.

We can stop selling or modify products without notice.

3. Product Usage

Follow the instructions provided with products.

If you have side effects or discomfort, stop using the product and consult a doctor.

4. Intellectual Property

Website content (text, images, logos, designs) belongs to Tena Health Care.

You cannot copy, sell, or reuse our content without permission.

5. Website Rules

You should not:

6. Medical Advice

Information on the website is not a substitute for a doctor's advice.

Always consult a healthcare professional for medical issues.

7. Marketing Communication

By using the website, you agree to receive calls, SMS, emails, and promotional messages from us.

8. Privacy

Your information is handled according to our Privacy Policy.

9. Warranty & Liability

Products are provided "as is."

We do not guarantee products will meet every customer's expectations.

We are not responsible for losses caused by website errors, interruptions, viruses, or misuse.

10. Fraud Warning

We will never ask for passwords, bank details, Aadhaar, PAN, etc.

If someone asks for such details claiming to be Tena Health Care, report it to reach@tenahealthcare.com.

11. Account Termination

We can block or terminate your access if you violate our rules.

12. Changes to Terms

We can update these terms at any time.

Continued use of the website means you accept the updated terms.

13. Returns & Cancellations

Return and cancellation rules are covered in our separate Return & Cancellation Policy.