Privacy Policy
Overview
Your privacy is important to us. This Privacy Policy outlines the procedures and policies of Tena Health Care (referred to as “we”, “our”, or “us”) concerning the collection, use, and disclosure of Personal Information received about you or from you on our website, www.tenahealthcare.com (referred to as “Site”).
By accessing and using this Site, you agree to be bound by the terms and conditions of this Privacy Policy. By accepting the Privacy Policy, you expressly consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree, we kindly ask you not to access this Site.
This Privacy Policy is incorporated into and subject to the terms of the Terms of Use.
This Privacy Policy was last updated on 01 April 2024.
Collection of Information
If you visit our Site without providing any personal information, we will gather and store certain information about your visit, such as IP address, type of browser and operating system used, location, date and time of access to our site, pages visited, and if you linked to our website from another website. This information does not personally identify you and will not be linked back to you.
If you create an account, make a transaction, fill out a contact form, or send personal correspondence (such as emails or letters), we collect personally identifiable information from you. This may include your name, address, email address, telephone number, and debit/credit card details. We retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.
Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including undischarged insolvents, are not eligible to use the Site. Minors under the age of 18 years but at least 13 years of age may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If we inadvertently receive Personal Information from a visitor under the age of eighteen (18), we will delete the information from our records.
Any suspected breach of data, personal or non-personal, should be reported within 72 hours by writing to reach@tenahealthcare.com.
Comments and Media
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection. After approval of your comment, your name is visible to the public in the context of your comment.
If you upload images to the website, please avoid including embedded location data (EXIF GPS) in the images. Visitors to the website can download and extract any location data from images on the website.
Use and Sharing of Information
We understand the importance of safeguarding your personal information and are committed to using it responsibly. Any information we receive about you or from you may be utilized by us or shared with our affiliates and third parties for various purposes, including processing your requests, complying with applicable laws, improving our website or the products/services we offer, conducting research, understanding customer needs, developing new offerings, and informing you about new products/services in which you may be interested. We may also combine the information you provide us with data available to us internally or from other sources to enhance our services. Rest assured, we do not share, sell, trade, or rent your personal information to third parties without a legitimate reason.
By accepting our Terms of Use and Privacy Policy, you expressly agree to receive communications from us. These communications may include marketing and promotional materials. However, if you prefer not to receive such communications, you can opt out by adjusting your profile settings at any time.
Deletion of Data
If you wish to have your data removed from our records, you can submit a data deletion request to our Service Center at reach@tenahealthcare.com. Please provide as much detail as possible regarding the data you want to be deleted. Our team will promptly evaluate and process your request, keeping you informed at every step of the process. If you terminate your account, any association between your account and the information we store will no longer be accessible through your account. However, please note that any public activity on your account prior to deletion will remain stored on our servers and accessible to the public.
Cookies
Our Site may use cookies, which are small identifiers sent from a web server and stored on your computer’s hard drive. Cookies help us recognize you if you visit our website again and track how you found our site. To protect your privacy, we do not use cookies to store or transmit any personal information about you over the Internet. You have the option to accept or decline cookies, although most web browsers automatically accept cookies. However, declining cookies may affect the functionality of certain features on the site. Please note that we do not control the use of cookies by third parties.
Security
We prioritize the security of your privacy and employ industry-standard security measures to safeguard your information. Our Site utilizes a combination of physical, electronic, and procedural safeguards to protect your data throughout its lifecycle within our infrastructure. Rest assured, we are dedicated to maintaining the confidentiality and integrity of your personal information.
Severability
The provisions outlined in this Privacy Policy are independently enforceable. Should any provision be deemed unenforceable by a competent court, the remaining provisions will remain in effect.
Changes to this Privacy Policy
This Privacy Policy came into effect on 01 April 2024 and will remain in force unless modified in the future. Any changes to the provisions of this Privacy Policy will be effective immediately upon posting on the Site. We reserve the right to update this Privacy Policy periodically. Your continued use of the Service following any modifications to the Privacy Policy constitutes your acknowledgment and acceptance of the changes.
In the event of any material changes to this Privacy Policy, we will notify you via the email address provided to us or by prominently posting a notice on the Site.
This privacy policy outlines our commitment to protecting your data and ensuring transparency in how it is collected, used, and shared. If you have any concerns or questions regarding your privacy or data handling practices, please contact us at reach@tenahealthcare.com. Your privacy and trust are of utmost importance to us.